Effective Date: February 3, 2026
Smart Rack Cards™: Tourism has gone digital—and discovery belongs in your pocket!™
At Smart Rack Cards™, now proudly merged with Visitor Centers International, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, our DIY portal, and our Digital Tourist Kiosks™.
We collect information to provide a smarter discovery experience for travelers and measurable results for businesses.
Business User Information: When you sign up for our DIY portal or Concierge service (at the $1, $2, or $3/week tiers), we collect your name, business name, email address, billing information, and website URL.
Traveler Usage Data: When travelers interact with a Digital Tourist Kiosk™ or a Smart Rack Card™, we collect anonymous usage data. This includes "Action Tap™" clicks (e.g., clicks on Video, Call, or Book buttons) and "Destination Deal™" views.
Technical Data: Like most digital platforms, we collect IP addresses, browser types, and device identifiers to optimize our AI-generated Community Fact Sheets and videos.
Cookies and Tracking: We use cookies and similar technologies to enhance your experience, personalize your visit, and analyze website traffic.
We use the data we collect to:
Facilitate Discovery: Display your Smart Rack Card™ to travelers looking for local gems.
Provide ROI Insights: We aggregate anonymous traveler data to show businesses how many people are engaging with their Action Taps™.
Improve Our AI: Data helps our AI-generated content (Bugsy and James AI Discoveries) become more accurate and helpful for regional tourism.
Process Payments: Securely handle your weekly or annual subscription fees using PayPal and Stripe. We do not store any card information in our database.
Communicate: Send updates about your account or new features added to the platform.
Small text files help us ensure that discovery remains seamless across sessions.
Personalize Your Visit: We use cookies to remember your preferences and settings so your experience is tailored to you every time you return.
Website Improvement: These technologies help us analyze how you use our site so we can continuously optimize our offerings.
Third-Party Analytics: We may use trusted third-party cookies (such as those provided by analytics partners) to help us understand and analyze website traffic patterns.
Your Control: You can manage cookies through your browser settings. You may choose to block or delete cookies; however, please note that this may affect the functionality and your overall experience on our platform.
Consent: By using our website and digital kiosks, you agree to our use of cookies as described in this policy.
We do not sell or rent your personal information to third parties. We only share data with:
Service Providers: Trusted partners who help us manage hosting, payments, and AI processing (e.g., Google NotebookLM infrastructure).
Public Display: Information you explicitly provide for your Smart Rack Card™ (business bio, photos, deals) is made public to travelers as intended by the service.
We implement industry-standard security measures to protect your data. However, please remember that no method of transmission over the internet is 100% secure. We prioritize protecting the DIY portal where you manage your business information.
Business Users: You can update your business information or cancel your subscription at any time through the DIY portal.
Opt-Out: You may opt out of marketing communications by clicking the "unsubscribe" link in our emails.
Data Deletion: You may request the deletion of your account and associated personal data by contacting us directly.
Our services are intended for travelers and business owners aged 18 and older. We do not knowingly collect personal information from children under the age of 18.
As we grow and add more AI features, we may update this policy. We will notify our active members of any significant changes via the email address associated with their account.
If you have any questions or concerns about how Bugsy and James handle your data or our use of cookies, please contact us at:
Smart Rack Cards™ Email: admin@smartrackcards.com
Website: www.smartrackcards.com
By using our website and kiosks, you consent to the terms outlined in this Privacy Policy.